Cancellation Policy

1. Introduction

Thank you for choosing Arkone Softwares. This Cancellation Policy outlines the terms and conditions for canceling your subscriptions and services with us. By using our services, you agree to adhere to this policy.

2. Subscription Cancellation

2.1 Monthly Subscriptions

  • Cancellation Process: You can cancel your monthly subscription at any time through your account settings on our website.
  • Effective Date: The cancellation will be effective at the end of the current billing cycle. You will continue to have access to the services until the end of the paid period.

2.2 Annual Subscriptions

  • Cancellation Process: You can cancel your annual subscription at any time through your account settings on our website.
  • Effective Date: The cancellation will be effective at the end of the current billing cycle. You will continue to have access to the services until the end of the paid period.
  • Prorated Refunds: If you cancel within the first 30 days, you may be eligible for a prorated refund. After 30 days, no refunds will be issued for annual subscriptions.

3. One-Time Purchases

One-time purchases of software licenses or products are non-cancellable and non-refundable once the purchase is completed, except where required by law.

4. How to Cancel

To cancel your subscription, follow these steps:

  1. Log in to your account on our website.
  2. Navigate to the “Account Settings” or “Subscriptions” section.
  3. Select the subscription you wish to cancel.
  4. Follow the prompts to complete the cancellation process.

Alternatively, you can contact our customer support team for assistance:

  • Email: info@arkone.dev
  • Phone: +91 97734 27736

5. Effect of Cancellation

Upon cancellation, your access to the services will continue until the end of the current billing cycle. After this period, your account will be downgraded to a free plan, if applicable, or access will be terminated.

6. Changes to Cancellation Policy

Arkone Softwares reserves the right to amend this Cancellation Policy at any time. Any changes will be posted on this page with an updated revision date. Continued use of our services signifies your acceptance of any revised terms.

7. Contact Information

For any questions or concerns regarding our Cancellation Policy, please contact us at:

  • Email: info@arkone.dev
  • Phone: +91 97734 27736

Last Updated: 01/07/2024