Enterprise Workflow Automation for Manufacturing

Client Overview

GlobalTech Industries is a leading manufacturer of precision components for the automotive and aerospace sectors with 7 production facilities across North America and Europe. With over 2,000 employees and 500+ unique products in their catalog, they were struggling to maintain efficiency and quality standards across their operations.

Challenge

GlobalTech faced several critical challenges that were impacting their bottom line and competitive position:

• Siloed systems for production planning, inventory management, and quality control led to communication gaps and data inconsistencies
• Paper-based workflows created bottlenecks, especially for approval processes and production change orders
• Limited visibility across the production lifecycle made it difficult to identify inefficiencies and bottlenecks
• Manual data aggregation for decision-making resulted in delayed responses to production issues and market demands
• Inconsistent quality control processes across facilities led to varying product quality and high rejection rates

Solution

ArkOne Softwares developed a comprehensive, custom workflow automation system tailored specifically to GlobalTech's manufacturing processes:

• A centralized digital platform integrating all production processes from order intake to shipping
• Automated workflow engine with configurable approval paths for change orders, quality exceptions, and production schedules
• Real-time dashboards providing visibility into production status, equipment utilization, and bottlenecks
• Digital quality control system with automated inspection checklists, defect tracking, and statistical process control
• Mobile applications for floor supervisors and quality inspectors to update production status and conduct inspections

Implementation Highlights

The development and deployment process followed our proven methodology:

• Technology Stack: React.js frontend, Node.js microservices backend, PostgreSQL database, Docker containerization
• Integration Layer: Custom APIs connecting to existing ERP, MES, and legacy systems
• Phased Deployment: Initial rollout at the headquarters facility, followed by staged deployment across remaining sites
• Multi-Device Support: Desktop workstations for planning, tablets for supervisors, and mobile devices for floor workers
• Security Features: Role-based access control, audit logging, and encrypted data transmission

Results

After full implementation across all facilities, GlobalTech experienced significant measurable improvements:

• 32% reduction in production cycle times
• 27% decrease in quality defects through standardized quality control processes
• 40% faster response to production issues through real-time monitoring and alerts
• 95% paperless operation achieved within 6 months of full deployment
• 18% improvement in on-time delivery performance

"The custom workflow automation system developed by ArkOne has transformed our manufacturing operations. Not only have we seen substantial improvements in efficiency and quality, but we now have the data visibility to make strategic decisions that were impossible before. The system has paid for itself multiple times over in just the first year of operation."

— Michael Chen, Chief Operations Officer, GlobalTech Industries

Visual/Media Suggestions

The following visuals enhance the presentation of this case study:

• Interactive dashboard screenshot showing real-time production metrics
• Before/after workflow diagram illustrating process simplification
• Mobile app interface used by floor supervisors
• Performance charts showing key metrics improvement over time
• Video testimonial from GlobalTech's operations team